Last updated: 15 January 2026
zylentrovaxiquora.top d.o.o. ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website zylentrovaxiquora.top or use our business process standardisation services.
The data controller for the purposes of the General Data Protection Regulation (GDPR) is:
Company Name: zylentrovaxiquora.top d.o.o.
Address: Zvonimirova ulica 76, 20459 Dubrovnik, Croatia
Registration Number: 413987625
VAT Number: HR41679825364
Email: [email protected]
Phone: +385 208589636
We collect personal data in several ways when you interact with our website and services. The data we collect includes information you provide directly to us and information collected automatically through your use of our website.
Information you provide to us: When you contact us through our contact form, request information about our services, or communicate with us via email or phone, we may collect your name, email address, phone number, company name, and any other information you choose to provide in your messages or enquiries.
When you visit our website, we automatically collect certain information about your device and usage patterns, including your IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and other technical information. This data collection helps us understand how visitors use our website and improve our services accordingly.
We use the personal data we collect for various purposes related to providing and improving our business process standardisation services. The use of your data is based on legitimate business interests, contractual necessity, or your explicit consent.
Specifically, how we use your information includes responding to your enquiries and providing customer support, delivering our business process standardisation services, communicating with you about our services and business updates, improving our website functionality and user experience, complying with legal obligations and regulatory requirements, and protecting our business interests and preventing fraud or misuse of our services.
We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner. For detailed information about the cookies we use, please refer to our Cookie Policy.
Under the GDPR, we process your personal data based on the following legal grounds: legitimate interests (for website analytics, service improvement, and business communications), contract performance (when providing our services), legal compliance (to meet regulatory requirements), and consent (for marketing communications and certain cookies). You have the right to withdraw your consent at any time where processing is based on consent.
We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted service providers who assist us in operating our website and conducting business, such as web hosting providers, email service providers, and analytics services. These third parties are contractually obligated to keep your information confidential and use it only for the purposes we specify. We may also disclose your information when required by law or to protect our rights and interests.
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements. Contact enquiries and communication records are typically retained for up to 3 years from the last contact, website analytics data is retained according to our analytics provider's retention policies (typically 26 months for Google Analytics), and business relationship data is retained for the duration of our business relationship plus 7 years for legal and tax compliance purposes.
Under the GDPR and applicable privacy laws, you have several rights regarding your personal data. These rights are designed to give you control over how your information is used and processed.
Your rights include the right to access your personal data and obtain information about how we process it, the right to rectify inaccurate or incomplete personal data, the right to erasure (deletion) of your personal data in certain circumstances, the right to restrict processing of your personal data, the right to data portability (receiving your data in a structured format), the right to object to processing based on legitimate interests, and the right to withdraw consent where processing is based on consent.
As we operate primarily within the European Union, your personal data is generally processed within the EU/EEA. However, some of our service providers (such as analytics and hosting services) may process data outside the EU/EEA. When we transfer data internationally, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions by the European Commission.
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include secure data transmission using SSL encryption, regular security assessments and updates, restricted access to personal data on a need-to-know basis, and secure data storage with reputable service providers. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Our services are not directed to children under the age of 16, and we do not knowingly collect personal information from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information promptly.
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "last updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
If you have any questions about this Privacy Policy, wish to exercise your rights, or need to contact us regarding data protection matters, please don't hesitate to contact us using the following information:
Privacy Officer: zylentrovaxiquora.top d.o.o.
Email: [email protected]
Phone: +385 208589636
Address: Zvonimirova ulica 76, 20459 Dubrovnik, Croatia
If you believe that our processing of your personal data violates applicable privacy laws, you have the right to lodge a complaint with the relevant supervisory authority. In Croatia, this is the Croatian Personal Data Protection Agency (Agencija za zaštitu osobnih podataka). You can find more information about filing a complaint on their website or contact them directly.
This Privacy Policy is effective as of the date stated above and applies to all personal data processed by zylentrovaxiquora.top d.o.o. in connection with our business process standardisation services and website operations.